Question 1

What’s different about ShipHawk’s shipping software for Acumatica?

Accepted Answer

The only shipping solution that bridges the gap from scaling startup to enterprise
A solution built on best practices from the biggest companies but accessible for scaling companies
Dedicated experts that proactively prevent issues, and when issues do arise, resolve them quickly
Out of the box direct robust, deep integration between Acumatica and ShipHawk TMS
A continuous investment in the platform to provide Acumatica customers with world class automated fulfillment solutions

Question 2

How does ShipHawk’s Smart Packing algorithm work for Acumatica customers?

Accepted Answer

ShipHawk’s Smart Packing™ software helps shippers select the best box or pallet for every order. Our packing solution calculates final packed dimensions and weights and automatically determines accurate packing and shipping rates. Smart Packing™ works hand-in-hand with our Smart Rating™ engine so not only is every order packed in the optimal box, but you’re also able to provide the best delivery experience for the lowest cost.

Question 3

What carriers does ShipHawk work with?

Accepted Answer

ShipHawk supports parcel and LTL carriers within one centralized platform. We work with hundreds of parcel and freight carriers to support the optimal shipping solution for your business with our many shipping partners.

Question 4

Can you explain ShipHawk’s business rules?

Accepted Answer

Simply put, ShipHawk’s business rules give you robust cost controls. Create configurable shipping rules in real-time that ensure that packages are going out the right way, every time. Customers can dictate the rate they see on the front end, whether displaying it in a cart or to sales reps within NetSuite, as well as be able to optimize at a carrier and service level behind the scenes.

Question 5

Do companies have to be a certain size to use ShipHawk’s integration with Acumatica?

Accepted Answer

ShipHawk is dedicated to helping improve and automate the world behind the buy button™, empowering operations to efficiently and effectively fulfill orders. As companies on Acumatica grow, fulfillment steps don’t change, but the level of complexity and decision making escalates to meet buyer expectations for cost, speed and perfection. ShipHawk scales with your business - so whether you’re an emerging business, a fast growth company, or a high-volume omani-channel operation, ShipHawk will be there with you.