Sage Shipping Software Integration | ShipHawk

Can you talk more about packaging optimization?

ShipHawk’s Smart Packing™ software helps shippers select the best box or pallet for every order. Our packing solution calculates final packed dimensions and weights and automatically determines accurate packing and shipping rates. Smart Packing™ works hand-in-hand with our Smart Rating™ rating engine so not only is every order packed in the optimal box, but you’re also able to provide the best delivery experience for the lowest cost. Learn more about Smart Packing™ here.

Are the warehouse employees using ShipHawk or Sage?

The default Sage plugin is a standalone web tool for warehouse employees so they can generate the label and dispatch their shipments. Integrating a shipper’s full process into Sage is something we can do with our APIs as part of a custom setup.

For customers that have a pick, pack, and ship process, are they creating the pick tickets and packing slips within Sage and then fulfilling within ShipHawk?

It’s up to the customer and their ideal workflow. Shipping documentation can be automatically generated through ShipHawk. It can also be partially completed through Sage with the remainder through ShipHawk. Learn more about ShipHawk’s automated shipping documentation and label printing.

What carriers does ShipHawk work with?

ShipHawk supports parcel, LTL, and FTL carriers within one centralized platform. We work with hundreds of parcel and freight carriers to support the optimal shipping solution for your business with our many shipping partners.

Can you explain ShipHawk’s business rules?
Does ShipHawk support customer-facing solutions?

Absolutely. Beyond being a back-end data tool, ShipHawk provides data directly to the shipper’s customer base through a variety of tools. One example is our real-time, branded tracking pages.

Can the system be customized or configured for individual use cases?

One of our differentiators is our modern, RESTful API.  Using the latest and greatest technology while also being constructed in a framework using REST allows ShipHawk to be a flexible and extensible tool that is highly configurable.

Relating to the pick, pack, and ship process, can ShipHawk generate a master pick sheet?

Yes – master pick tickets and individual pick tickets are available.  

The integrated packing/carrier/service optimization is very cool. How long does that take to run?

The process depends on the number of carriers and services the customer wants to return. Every customer is unique but we aim for times in the milliseconds.